Craig Newmark 2010

Putting in 30 hours per week on public service

Still has a lot of fun with it

Has an appreciation for understatement

700 cities across the world

50 million people per month

Had been saying over 20 billion page views per month

Now higher, tools to measure broke

Nice to know how much traffic we're getting

RE agents still posting in for sale by owner section

Dark side on Craigslist

Getting help to implement "best practices"

Some controversy overstated by the media

Astroturf campaigns:  Look like Grassroots campaign, but really orchestrated by PR firms

Gotten much worse recently

Expect to be much worse as political season rolls in

The Immune System of Democracy

What do we need to do to protect the public versus these Astroturf campaigns

Iconic influence

Why does Craig support Veterans?

Back to real estate:

Billions of ads on site

Gets back to customer service

Have not done any real customer service for the past 20 or 30 minutes

Text messages: 

Best practices on Craigslist

Wait 48 hours, before relisting

ONLY on top of list for 15 minutes

Question from founder of Zonability

Gov 2.0:  Goal public & private sectors can work more efficiently

In any organization, 150 or more, rank and file know what's going on better than the boss

Things are getting better in small increments, not newsworthy so you don't hear about them

How does Craig now feel about President Obama?

Craig on Tea Party:  Grassroot concerns are real,

Financial reform: 2,300 pages no one has seen

Craig:  I am talking governance, not politics

Sunlight foundation:  Government's leading transparency advocate published "ReadtheBill.org"

Makes most of their money from Job ads

Willing to pay for apartment listings if you want to clean up the scum in the system.

Best practices:

Repost every two days

Cut down the hype level

Generation map

People under 30 have less

Different

Doing a lot of stuff on Twitter right now

Robert Scoble

What happens in Gallilea stays there

Decision not to allow automated postings to Craigslist

Trust sources that don't get

craig@craigslist.org

Craig is customer service rep and founder

Most surreal position in American business

Customer service rep and Manager of the Board

Benefit: 

Next speaker:  Robert Scoble on Mobile, Local, Social, Real-Time