New Marketing Summit
Gillette Stadium
Foxboro, MA
10/15/08
Customer don't want conversations, they want relationships?
Four keys:
1. Software must be customer aware, able to tap into all previous interactions
2.
3. Cross channel opportunities, email, txt messages, etc.
4. Behind the scenes, integrate various marketing strategies across channels
The New Media Roller Coaster
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Todd at Shift Comunications
Times are tough, don't read the newspaper
Put head in the sand, or get tougher, smarter, louder, market our way through this downturn
Why make cuts now when customers need to hear from you MOST -- now!
Harvard Business School: Higher ROI
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56 Slides of DOOM from Sequoia Capital
Now is the time to nail your marketing message
POUND YOUR COMPETITORS weaknesses now
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You don't need to reach everybody
You need to reach people who can BUY your stuff
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Too many Web 2.0 places to network now
Focus efforts: GOOGLE will save us!
What impacts "findability"?
No longer in marketing department, in the CONTENT DEVELOPMENT business!
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Videos on YouTube
Cheap
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TIME IS EXPENSIVE
Who is going to listen to those bloggers / podcasters out there!
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What to do?
Focus on impact
KILL
PPC?
Advertising -- hit or miss and too expensive -- STOP!
Layers: Cut internal staff
Events: Box-up the Booth, visibility = speeches
UNLESS you are speaking don't go!
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What to do?
Double down
Listen -- responsiveness scores points
Content creation: THOUGHT LEADER + findability
SEO: Searchability!
PR: THOUGHT LEADERSHIP
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Goal: Create VIRTOUS CYCLE
Listen > Meet NEEDS with content
Don't think of your web site as a PORTAL, think of it as a CANNON!
Send content from your web site to social media sites
Industry analysts
"Edge" work
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World of PR today
Speaking at the show!
Send camera crew along
Interview people before and after speech
Did you hear what you thought you would hear?
Content creates ongoing exposure opportunities
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But my Prospects aren't Tweeting
Google LOVES social media
Fresh content attracts Google
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What about PR?
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Dude, I need to checklist
Focus on SEO
Don't advertise
Don't PPC
Don't attend events unless speak
Don't panic
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