Doc Searls intro to day two of VRM+CRM 2010

Livestream on http://www.livestream.com/cioitexec

Follow hashtags #vrm #crm #scrm #vrmcrm2010 #reVRM (VRM in #realestate)

Live notes:  arrived late

Presumption in #CRM is you're married for life.  Transaction are more like dating.  Treat me well or I'll find someone else #vrmcrm2010 #reVRM Voltage Regulation Monitor