Craig Newmark 2010
Putting in 30 hours per week on public service
Still has a lot of fun with it
Has an appreciation for understatement
700 cities across the world
50 million people per month
Had been saying over 20 billion page views per month
Now higher, tools to measure broke
Nice to know how much traffic we're getting
RE agents still posting in for sale by owner section
Dark side on Craigslist
Getting help to implement "best practices"
Some controversy overstated by the media
Astroturf campaigns: Look like Grassroots campaign, but really orchestrated by PR firms
Gotten much worse recently
Expect to be much worse as political season rolls in
The Immune System of Democracy
What do we need to do to protect the public versus these Astroturf campaigns
Iconic influence
Why does Craig support Veterans?
Back to real estate:
Billions of ads on site
Gets back to customer service
Have not done any real customer service for the past 20 or 30 minutes
Text messages:
Best practices on Craigslist
Wait 48 hours, before relisting
ONLY on top of list for 15 minutes
Question from founder of Zonability
Gov 2.0: Goal public & private sectors can work more efficiently
In any organization, 150 or more, rank and file know what's going on better than the boss
Things are getting better in small increments, not newsworthy so you don't hear about them
How does Craig now feel about President Obama?
Craig on Tea Party: Grassroot concerns are real,
Financial reform: 2,300 pages no one has seen
Craig: I am talking governance, not politics
Sunlight foundation: Government's leading transparency advocate published "ReadtheBill.org"
Makes most of their money from Job ads
Willing to pay for apartment listings if you want to clean up the scum in the system.
Best practices:
Repost every two days
Cut down the hype level
Generation map
People under 30 have less
Different
Doing a lot of stuff on Twitter right now
Robert Scoble
What happens in Gallilea stays there
Decision not to allow automated postings to Craigslist
Trust sources that don't get
craig@craigslist.org
Craig is customer service rep and founder
Most surreal position in American business
Customer service rep and Manager of the Board
Benefit:
Next speaker: Robert Scoble on Mobile, Local, Social, Real-Time
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